Informed Consent for Treatment in Florida

Last Updated: Oct 14, 2025
If you are not a Florida resident, please see our Informed Consent page.

This document outlines important information about the services provided and tools used by Two Chairs, including details about your care, privacy, and rights. Please read it carefully to understand our practices and your agreement to them.

Whether you receive services in-office or through teletherapy, the Two Chairs Informed Consent, Practice Policies, Notice of Privacy Practices, and all applicable Federal and State laws apply.

The Therapeutic Process

Seeking therapy is a courageous and positive step, and the success of treatment largely depends on your active participation. This process may, at times, be uncomfortable. Recalling difficult memories and confronting the emotions associated with them can evoke strong feelings such as anger, depression, or anxiety. There are no quick fixes, and Two Chairs cannot guarantee changes in your behavior or circumstances. However, we are committed to providing you with support, striving to understand your recurring patterns, and assisting you in clarifying your personal goals.

We recognize that treatment can be an emotional experience, and are committed to providing a safe environment for our clients to express themselves. If you feel your clinician is not a good fit or have concerns about the quality of your care, please contact support@twochairs.com.

Benefits of Therapy

Therapy offers a secure environment to:

  1. Explore thoughts, feelings, and concerns.
  2. Develop effective coping strategies for challenging situations.
  3. Enhance self-awareness and self-exploration, leading to an improved quality of life.

Potential Risks of Therapy

  1. Therapy may involve experiencing uncomfortable or unpleasant feelings, and symptoms could potentially worsen before improving.

Teletherapy

Teletherapy offers a flexible approach to mental health care, utilizing secure video conferencing or, at times, phone calls for therapy sessions. This digital method serves as an effective alternative for ongoing treatment when in-person meetings are either not feasible or not preferred. However, opting for teletherapy services is not required.

Benefits of Teletherapy

  1. Teletherapy makes it simpler to access and consistently continue your mental health care.
  2. You can attend sessions from a location of your choice, though some restrictions may apply based on federal, state, or local laws.

Potential Risks of Teletherapy

  1. Disruptions: Sessions may be interrupted by background noise, technical difficulties, or other unforeseen issues.
  2. Privacy Concerns: There's a risk of unauthorized access to your health information if you're not in a private and secure location during your session.
  3. Crisis Management: In the event of a crisis during a session, your clinician will not be physically present with you.

Psychiatry

Two Chairs provides psychiatry services, starting with a virtual evaluation appointment with a licensed clinician. Following this initial appointment, your clinician will determine if further evaluation is needed or if you can begin treatment. To assess your physical and mental health, your clinician may order medical and psychological tests. Treatment plans, tailored to your individual needs, may include psychotherapy, medication, and psychosocial interventions. Your clinician will establish your treatment plan and the frequency of your visits.

In compliance with Florida Statute 458.348 (4), if you are referred to Two Chairs by another practitioner, you have the right to be informed about the type of license held by the professional providing your services. Two Chairs utilizes advanced professional practitioners, such as advanced practice nurse practitioners (APRN) and physician’s assistants (PA), to deliver psychiatry services. You acknowledge and agree that your clinician will likely be an advanced professional practitioner supervised by a psychiatrist, and you consent to receiving these services.

Prescribing

Medication can significantly relieve mental health symptoms that affect daily life. If you are enrolled in Two Chairs psychiatry and medication is recommended, your clinician will provide information regarding side effects, interactions, and proper usage. Your clinician may recommend off-label use when appropriate, and will discuss the risks, benefits, and alternatives with you.

Medication therapy is not suitable for everyone, as it requires strict adherence, close follow-up, and sometimes lab tests. You must agree to follow directions and acknowledge the risks and potential side effects. Your compliance will be taken into consideration.

Electronic Communications

As part of receiving services, we may send you various communications related to your care. These communications may include information on getting started with care, appointment reminders, administrative messages, and other service-related messages (“Communications”). We use electronic forms of communication, including but not limited to: (1) emails to the address provided during sign-up, (2) short message service (“SMS”) text messages to the mobile number provided during sign-up, and (3) Two Chairs Client App.

If you prefer an alternate means of communication, you may submit a written request to support@twochairs.com and we will do our best to accommodate.

See more on Electronic Terms of Service here.

Health Information Exchanges

Two Chairs may share your Protected Health Information (PHI) through Health Information Exchanges (HIEs) and/or Health Information Networks (HINs) for treatment, and/or  healthcare operations purposes. This allows Two Chairs and other healthcare providers and organizations involved in your care to efficiently share and utilize information for your treatment and other lawful purposes.

We will not share sensitive information related to substance use or abuse protected under 42 CFR Part 2 privacy regulations, nor will we share psychotherapy treatment notes.

By agreeing to this consent, you agree to be included in any HIE/HIN that Two Chairs participates in. If you wish to opt-out, please notify us in writing at compliance@twochairs.com.

Use of Artificial Intelligence (AI) Tools

To ensure you receive the highest quality care, our clinicians may utilize Artificial Intelligence (AI) tools. These tools have been carefully reviewed to safeguard your privacy and confidentiality. The use of AI assistance aims to improve accuracy and efficiency in tasks such as drafting emails, scheduling appointments, and generating reports. Please be assured that any notes or messages related to your care that are created with AI assistance will always be reviewed and approved by a human clinician.

If you have any questions, require more information about our use of AI, or prefer that we do not use AI tools for your care, please speak with your clinician, or contact us at support@twochairs.com.

Complaints

Two Chairs is dedicated to providing you with the highest quality care. If you have concerns about the care you received or any aspect of your experience with us, we encourage you to share them. Your feedback will be reviewed promptly and confidentially, and will not affect your care or treatment. Please email us at complaints@twochairs.com.

Our clinicians are licensed and credentialed with the appropriate state licensing board(s) for the protection of the public health and safety.  It's important to note that this credentialing does not include recognition of any practice standards, nor does it guarantee the effectiveness of any particular treatment. If you have a complaint against a licensee, registrant, or certificate holder, please submit it in writing to:

Florida Board of Medicine, Department of Health

4052 Bald Cypress Way, Bin C75, Tallahassee, Florida 32399-3260
Fax: 850-488-0796
Email: MQA.ConsumerServices@flhealth.gov
Website: https://mqa-flhealthcomplaint.doh.state.fl.us/
Credential Title(s):

  1. Psychiatrist (MD)

Florida Department of Health, Board of Psychology

4052 Bald Cypress Way Bin C-05, Tallahassee, FL 32399-3255
Phone: 850-488-0595
Credential Title(s):

  1. Psychology (PhD, PsyD, EdD)

Florida Board of Clinical Social Work, Marriage & Family Therapy and Mental Health Counseling

4052 Bald Cypress Way Bin C-08, Tallahassee, FL 32399-3258
Phone: 850-488-0595
Fax: 850-921-5389
Credential Title(s)

  1. Licensed Professional Counselor (LPC)
  2. Licensed Marriage and Family Therapist (LMFT)
  3. Licensed Mental Health Counselor (LMHC)
  4. Licensed Clinical Social Worker (LCSW)

Florida Board of Nursing

4052 Bald Cypress Way Bin C-02, Tallahassee, FL 32399-3258
Phone: 850-245-4125
Fax: 850-617-6460
Credential Title(s):

  1. Certified Nursing Assistant (CNA)
  2. Licensed Practical Nurse (LPN)
  3. Registered Nurse (RN)
  4. Advanced Practice Registered Nurse (APRN)

Questions

If you have any questions or concerns regarding the Informed Consent, please speak to your clinician, or contact us at support@twochairs.com.

If you are experiencing an emergency, crisis, or need immediate assistance, please call 911 or the National Crisis Hotline at 988, or go to your nearest emergency room. Additional crisis resources can be found at twochairs.com/crisis-resources/