Our Referral Process

Same-week Availability

Once referred, our Care Coordination team will reach out to your patient within 24 hours to answer any questions and schedule their initial consult appointment. We are often able to see patients within one week of your referral.

Consult & Matching

After their initial consult is scheduled, patients are asked to fill out an intake form. Our consult clinician uses this information, along with a semi-structured interview to understand clients needs, goals, and preferences for care. After this initial consult, our clinical team matches your patient to their best fit clinician to begin their care journey with us.

Care Coordination

Our Care Coordination team is a resource for your patients at every step of the care journey. Our amazing team of Care Coordinators answer questions about starting therapy, schedule appointments, help patients understand their out-of-network benefits and even submit insurance claims on patients behalf. Our team takes the headache out of getting care, so your patients can focus on their care journey.

Frequently Asked Questions

Is Two Chairs accepting new patients?

Yes! At Two Chairs, we believe in providing quality care quickly. Once we receive your referral, we’ll reach out to the patient to help them set up their first appointment.

Can I collaborate on the care of a shared patient?

Absolutely. Many of our patients are referred by a provider who is managing another aspect of their medical care, so we encourage appropriate and timely collaboration with our clinicians.

Can you tell me more about your approach to Measurement Based Care?

At Two Chairs we have developed and implemented an MBC approach that is based on rigorously studied best practices, while also providing a favorable experience for our patients and clinicians. Please find more information on our MBC approach here.

Can you tell me more about your matching process?

Before a patient's first visit, they complete an intake survey to get to know their history, preferences, and goals for therapy. This information is used to guide the initial consult with one of our clinicians. This in-person time allows for deeper conversation around patient needs and what patients hope to get out of therapy. After the initial consult, using the data we have collected and clinical judgement, we match patients to the best-fit therapist to begin care.

I’d love to learn more and meet with your clinical team. Is that possible?

Our clinical team regularly presents on various topics including Anxiety, Depression, Insomnia, Parenting, Provider Burnout or Chronic Pain. If you are interested in setting up a visit or lunch & learn please reach out here.